SAPS

Despatch Branch
60 Church Street
Despatch, Eastern Cape
SAPS Despatch Logo

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ABOUT US

The Vision of the South African Police Service is to -

Create a safe and secure environment for all the people in South Africa

The Mission of the South African Police Service is to -

Prevent and combat anything that may threaten the safety and security of any community Investigate any crimes that threaten the safety and security of any community Ensure offenders are brought to justice Participate in efforts to address the causes of crime

The Values of the South African Police Service are to -

Protect everyone’s rights and to be impartial, respectful, open and accountable to the community Use the powers given to us in a responsible way Provide a responsible, effective and high-quality service with honesty and integrity Evaluate our service continuously and make every effort to improve on it Ensure an effective, efficient and economic use of resources Develop the skills of all members through equal opportunity Cooperate with all communities, all spheres of Government and other relevant role-players

To fulfill in the vision and mission of the South African Police Service, all members are subjected to the South African Police Service's Code of Conduct.

The Code of Conduct of the South African Police Service was introduced on 31 October 1997. The Code of Conduct is a written undertaking which each member of the South African Police Service is obliged to uphold, in order to bring about a safe and secure environment for all people of South Africa.

Ethical policing demands that all employees of the South African Police Service -

Act with integrity Respect for people’s diversity and the law Perform their duties according to the Code of Ethics

SERVICES

The South African Police Service does not just investigate cases and do crime prevention, we also provide a range of services and resources to our many partners and to the general public.

  • Reporting a crime
  • Reporting of a Missing Person
  • Reporting of Sexual Offences
  • Certification of documents
  • Applying for Protection Order (Domestic Violence)
  • Applying for a Police Clearance Certificate
  • Online Enquiries
  • Firearm Services and Information
  • Liquor
  • Second-Hand Goods
  • Bids
  • Crime Stop
  • Wanted Persons
  • Missing Persons
  • Station Boundaries

There are three call centres that you may contact:

  • SAPS Emergency Number: 10111
  • Crime Stop Tip-Off: 08600 10111
  • Centre for Service Excellence: 0800 333 177

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