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by Chantell V.
(23 Jan 20 @ 9:57 am)
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How can 3 things break at the same time??? After that this morning ..... we woke up and one of the stop cocks that they installed were LEAKING in our roof... it was a faulty stop cock that they fitted !!!!!!!!!!!!!!!!!!!!!! These people dont know what they are doing. We phoned them, explained the situation and also told them we have a one week old baby and no water at the moment. Cindy told us sorry launch this with your insurance!!!!!!!!!!!!! SO WE HAVE TO PAY ANOTHER EXCESS SO THAT they CAN come and replace faulty equiptment that they installed. A nice money making scheme!Worst plumbers ever!!! POOR SERVICE. Our geyser broke. Outeniqua plumbers came out on order of FOGI and fixed the geyser. A day after they finalised the installation of the geyser and wiring, the solar panel short circuited and also caused the pump connected to the solar system BREAK. We paid another R500 excess fee. When the plumbers saw the pump was broken they said they can only fix it if we pay another R500 (on advice of Fogee). They also left their trash in our ceiling!!!!! food and chips paper. We went through all the effort of fixing everything, paying excess and painting our bathroom.
How can 3 things break at the same time??? After that this morning ..... we woke up and one of the stop cocks that they installed were LEAKING in our roof... it was a faulty stop cock that they... Read more »