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by Joost H.
(20 May 21 @ 6:47 pm)
NO!!! On 2020-07-02 Mr. Derek Viljoen, one of the owners at Mbombela Fitment Cetre WhatsApp messaged me with the following message: "The Merc is ready, should you pay in cash we can remove the VAT, but with a card payment the VAT must be added. It feels like a new car now.". As you can see on the attached documents (SARS Ref. 45612 original proof of payment not attached due to the nature of evidence), "WHEEL ALINEMENT AND CAMBER MODIFICATIONS" @ R667,00 was done and paid for. On arrival at Mbombela Fitment Centre to collect my vehicle, Mr. Derek Viljoen, one of the owners, told me that the wheel alinement could not be fixed because HI-Q Rivirside Nelspruit, told him that the tires fitted to my vehicle is too big, and these must be replaced in order to rectify this problem. He also said that there is now a squick noise from inside the steering rack, and the vehicle must be brought back so he can have a look.
I took my vehicle to another Nationwide tyre and fitment center and was informed by them that my tyres fitted was not the problem (document not attached due to nature of evidence). The subframe must be moved @ a cost of R570,00 to rectify the alinement again. Or the alinement can only be done @ a cost of R379,00 and my vehicle will be 100% aligned again for a while, but after some distances traveled the alignment will default again, cause the subframe is not correct. As per attached document, "DROPPED SUB FRAME TO". After the alinement was done at this Nationwide tyre and fitment center, the squick noise was also reduced to almost none existent.
There are some other major issues with my vehicle too because of Mbombela Fitment Centre, one where my family and I were left stranded next to the road because of an engine part Mbombela Fitment Centre did not replace and was asked to do so on a visit to them. These will be forwarded to MIOSA as soon as the full report was done on my vehicle, and I can assure you, each time a journey is done with the vehicle, there is no feeling of carefree miles because of Mbombela Fitment Centre.
On my request for an explanation on these matters, the other owner Mrs. Coleen Viljoen replayed with an SMS: "Sorry. We also just work for a salary.".
Not just only did Mbombela Fitment Centre placed my, and my family's lives at risk, they failed to ensure that my vehicle was mechanically sound for delivery and complaints attended to, on receiving of my vehicle back in better mechanical condition than it was left at Mbombela Fitment Centre.
Furthermore, SAPS Nelspruit Fraud case as per CAS226/03/2021 opened for investigation and SARS Ref: 45612.
Be prepared when visiting Mbombela Fitment Centre, please.NO!!! On 2020-07-02 Mr. Derek Viljoen, one of the owners at Mbombela Fitment Cetre WhatsApp messaged me with the following message: "The Merc is ready, should you pay in cash we can remove the VAT, but with a card payment the VAT must be added. It feels like a new car now.". As you can see on the attached documents (SARS Ref. 45612 original proof of payment not attached due to the nature of evidence), "WHEEL ALINEMENT AND CAMBER MODIFICATIONS" @ R667,00 was done and paid for. On arrival at Mbombela Fitment Centre to collect my vehicle, Mr. Derek Viljoen, one of the owners, told me that the wheel alinement could not be fixed because HI-Q Rivirside Nelspruit, told him that the tires fitted to my vehicle is too big, and these must be replaced in order to rectify this problem. He also said... Read more »
I took my vehicle to another Nationwide tyre and fitment center and was informed by them that my tyres fitted was not the problem (document not attached due to nature of evidence). The subframe must be moved @ a cost of R570,00 to rectify the alinement again. Or the alinement can only be done @ a cost of R379,00 and my vehicle will be 100% aligned again for a while, but after some distances traveled the alignment will default again, cause the subframe is not correct. As per attached document, "DROPPED SUB FRAME TO". After the alinement was done at this Nationwide tyre and fitment center, the squick noise was also reduced to almost none existent.
There are some other major issues with my vehicle too because of Mbombela Fitment Centre, one where my family and I were left stranded next to the road because of an engine part Mbombela Fitment Centre did not replace and was asked to do so on a visit to them. These will be forwarded to MIOSA as soon as the full report was done on my vehicle, and I can assure you, each time a journey is done with the vehicle, there is no feeling of carefree miles because of Mbombela Fitment Centre.
On my request for an explanation on these matters, the other owner Mrs. Coleen Viljoen replayed with an SMS: "Sorry. We also just work for a salary.".
Not just only did Mbombela Fitment Centre placed my, and my family's lives at risk, they failed to ensure that my vehicle was mechanically sound for delivery and complaints attended to, on receiving of my vehicle back in better mechanical condition than it was left at Mbombela Fitment Centre.
Furthermore, SAPS Nelspruit Fraud case as per CAS226/03/2021 opened for investigation and SARS Ref: 45612.
Be prepared when visiting Mbombela Fitment Centre, please.NO!!! On 2020-07-02 Mr. Derek Viljoen, one of the owners at Mbombela Fitment Cetre WhatsApp messaged me with the following message: "The Merc is ready, should you pay in cash we can remove the VAT, but with a card payment the VAT must be added. It feels like a new car now.". As you can see on the attached documents (SARS Ref. 45612 original proof of payment not attached due to the nature of evidence), "WHEEL ALINEMENT AND CAMBER MODIFICATIONS" @ R667,00 was done and paid for. On arrival at Mbombela Fitment Centre to collect my vehicle, Mr. Derek Viljoen, one of the owners, told me that the wheel alinement could not be fixed because HI-Q Rivirside Nelspruit, told him that the tires fitted to my vehicle is too big, and these must be replaced in order to rectify this problem. He also said... Read more »