KFC

ABOUT US

Finger Lickin’ Good moments are those times when friends and family are brought together by the delicious taste of KFC’s Original Recipe Chicken. The times when you hit the drive-through after a night out with friends. That time when you ate straight out of the Bucket on your family picnic, or that date when you got two straws for one Krusher.

Those are the moments worth recording.

KFC is world famous for its Original Recipe® fried chicken: made with the same secret blend of 11 herbs and spices Colonel Harland Sanders perfected more than a half-century ago.

As of 2013, there are 736 KFC outlets in South Africa, and the company dominates the fast food market.10 percent of outlets are company owned, and 90 percent are franchise owned.

All of the chicken sold is reared in South Africa.

Every day, more than 12 million customers are served at KFC restaurants in 109 countries and territories around the world. In South Africa, KFC has been serving delicious meals since 1971 and we’ve since grown to over 800 restaurants nationwide.

In addition to becoming a South African icon, KFC created meals specifically for South Africa like Streetwise with Pap, the Crunch Wrap and Dunked Wings.

South Africa is one of the few countries where KFC does not sell PepsiCo owned soft drinks, due to the company's historically small presence in the country.

Careers

Why KFC?

“Service is the best thing in the world you can give your customers”  - The Colonel

At KFC, we’re proud of who we are, the work that we do and what we give back. We are passionate about our food and work hard to make sure every guest leaves happy. When we invest in our staff, we invest in the heart of our company.

KFC promises every employee an opportunity to make a difference to themselves, the team the work with and the community they serve and to have fun while doing it. And we’re proud of how we give back to each community that we’re in, whether it’s something small like a smile we give each customer or through Add Hope, KFC’s corporate social initiative.

We invest in giving back to the communities in which our team members work and live, making a positive difference in the lives of to the children who need it the most.

How KFC works

We’re always looking to set ourselves apart by continuously striving to be a great place to work. Our culture ultimately aims to create an environment that is Friendly, Fun, Supportive and Customer –Focused.

That culture begins the moment you join as every hire receives a personalized roadmap/on-boarding plan that helps them learn their new role and how they fit into the bigger KFC picture.

Once on-board, every person at KFC received 360 degree feedback twice a year to help them see where they are on their personal growth roadmap.

SERVICES

Taste Guarantee

To KFC, great tasting products and guaranteed freshness is everything. We're open and honest about the quality of the products. Find out about our food and our Taste Guarantee to you.

Customer satisfaction is What Makes KFC Finger Lickin’ Good

KFC is taking a stand to ensure that our customers get the great tasting products they have come to know and love over the years. Customer satisfaction is important to us and this is our way of making sure that they are always happy and satisfied with every meal.

With the same Original KFC Recipe of 11 herbs and spices, KFC is still made the same way it been made for over 40 years in South Africa. We make sure we always serve mouth-watering, crispy and crunchy chicken the way our customers have come to expect it.

All of our chicken and ingredients are the best, because they are sourced from the best. Every meal is freshly prepared in store, by hand by a trained to cook, to the highest quality to ensure customer satisfaction. Our chicken is cooked and kept at specific temperatures for a specific time to make sure it’s always hot and fresh!

How Taste Guarantee Works

In order to ensure customer satisfaction, any meal that a customer is unhappy with will be replaced provided that the meal is given back and has not been completely finished or altered in any way from the meal the customer received. The product can be returned and exchanged at any time.

Customers are required to return the product in the same condition in which they received it. If the customer doesn’t have any of the product available anymore, or should the condition in which they received the product been altered, the Taste Guarantee Policy no longer applies.

Customers can return a product to any KFC restaurant, whether they bought it in restaurant or in the drive-thru. Even if a customer logs a complaint with KFC’s Customer Care Line, the product will still need to be returned to be exchanged. For customer service, please visit our parent website at the top of this page.

National Services Include:

• Delivery
• Drivethru
• WiFi
• Breakfast

Our Menu

• Burgers

Our golden brown Original Recipe Chicken fillets topped with delicious ingredients and sandwiched between two buns. From spicy to tropical, we’ve got a burger for your taste.

• Sides

Delicious extras for when you want to add to your meal. Choose between our perfectly cooked chips or our mash and tangy gravy.

• Drinks

Refreshing beverages to compliment your meal. From exciting creamy or sparkling Krushers to a cold Coca-Cola.

• Ka-Ching

Sometimes you don’t have a lot of cash on hand but that doesn’t mean you can’t score some delicious KFC. Check out our Ka-Ching menu for great food at a great price.

• Kids

Smaller sized meals for kids to enjoy. Kids can build their own meal so they’ll be sure to walk away happy.

• Promotions

KFC is always bringing you new meals and new deals. Click here to see what’s new and what’s on special.

• Salad

When you feel like something lighter but still want to enjoy that delicious Original Recipe flavour.

• Streetwise

Our Original Recipe Chicken freshly made in store and cooked to golden perfection. Get it for yourself or to share.

• Sweet Treats

Desserts and sweet sides to compliment any meal. If you’re in the mood for something smooth and creamy or sweet and refreshing, you’ll find it here.

• Twisters

Our golden brown Original Recipe Chicken strips and our finest fresh ingredients, all wrapped inside a large tortilla.

• Wings

Spicy Zinger flavor that kicks our delicious Original Recipe up a notch. You can also get our Wings Dunked for that extra zing. Have a few as a snack or a lot as a meal.

• Sharing

Our delicious Original Recipe Chicken fleshly made in store and cooked to perfection and perfect for sharing.

• Breakfast

Mouth-watering KFC breakfasts to get your morning started off right. Choose between a variety of breakfast classics and KFC originals.