REVIEWS
by Nuwan K.
(27 Jun 24 @ 8:27 pm)
**DO NOT USE THIS BUS. THIS IS A SCAM.**
I have no words to describe the pathetic, disgusting, and horrible experience we had with Dela Bus.
The people operating this bus company are not human; they treat their customers like animals.
If I could give negative stars, I would give minus stars to them.
So, the circumstances that happened to me are as follows:
I am Sri Lankan and traveled to Cape Town. Then, I booked a bus to visit Grahamstown from Delta Coach.
Our bus was supposed to leave Cape Town at 6:00 PM for Grahamstown. We were there before 6 PM. Lots of people were waiting, but there was no way to find our bus. My wife, daughter, and I waited in the queue. Then they said, "This one is for JHB. Please wait."
Okay, we waited another 30 minutes. Another bus came for... Read more »
I have no words to describe the pathetic, disgusting, and horrible experience we had with Dela Bus.
The people operating this bus company are not human; they treat their customers like animals.
If I could give negative stars, I would give minus stars to them.
So, the circumstances that happened to me are as follows:
I am Sri Lankan and traveled to Cape Town. Then, I booked a bus to visit Grahamstown from Delta Coach.
Our bus was supposed to leave Cape Town at 6:00 PM for Grahamstown. We were there before 6 PM. Lots of people were waiting, but there was no way to find our bus. My wife, daughter, and I waited in the queue. Then they said, "This one is for JHB. Please wait."
Okay, we waited another 30 minutes. Another bus came for... Read more »
by Margie O.
(15 May 24 @ 3:38 pm)
I have been battling since December for the return of my money that paid for a return Delta bus ticket CT to Jhb as the Bus DID NOT pitch, going up, and when I went to catch the same bus on the return journey, again the Bus DID NOT PITCH. As a pension losing this money is a hardship. Some passengers at CT station had been waiting since the day before and they were so angry they called SAPS. But the Delta staff just locked their doors. This resulted in buying another ticket on another liner. All I want is my money back. One lady from Delta did phone me, but she ended up threatening me, for what. Please help me get my money back.
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I'm extremely disappointed and frustrated with the appalling service I received from Delta Bus on my recent trip from Pretoria to Cape Town.
Our bus was scheduled to depart from Pretoria at 17:05, but it arrived late at 19:00. We were then forced to change buses at Park Station, which further delayed our journey.
The nightmare continued when our bus broke down at 3:00 AM, leaving us stranded. We waited for assistance from 3:00 AM to 18:30 PM in Bloemfontein - a whopping 15.5 hours!
To make matters worse, the drivers were dishonest with us, and even the owner didn't take our complaints seriously.
I strongly advise against using Delta Bus for your travels. The company's lack of accountability, poor communication, and subpar service make it a risk not worth taking.
*Use Delta Bus at your own risk!**1/5 Stars - Extremely Poor Service: Avoid Delta Bus at All Costs!*
I'm extremely disappointed and frustrated with the appalling service I received from Delta Bus on my recent trip from Pretoria to Cape Town.
Our bus was scheduled to depart from Pretoria at 17:05, but it arrived late at 19:00. We were then forced to change buses at Park Station, which further delayed our journey.
The nightmare continued when our bus broke down at 3:00 AM, leaving us stranded. We waited for assistance from 3:00 AM to 18:30 PM in Bloemfontein - a whopping 15.5 hours!
To make matters worse, the drivers were dishonest with us, and even the owner didn't take our complaints seriously.
I strongly advise against using Delta Bus for your travels. The company's lack of accountability, poor... Read more »