A1 Assist
2 Reviews
REVIEWS
by Paul Alexander R.
(24 Jan 22 @ 10:05 pm)
I had my vehicle towed to the a1 assist yard after a very bad car crash.
When I arrived to remove my vehicle and presented the release letter for my car expecting a payment the lady assured me there was no payment due.
When I returned to collect the vehicle I was shocked to learn that in fact I owed over R6000 to them and that the lady who had helped me had miss read the date on my release letter, mistaking JANUARY FOR FEBRUARY.
I politely requested to speak to the manager. The lady walked off to the back of the raised office and spoke to a lady who first of all didn't even bother to get it of her chair and come talk to me personally. She raised her voice refusing to even acknowledge my existence.
I left and then phoned the office asking to speak to this same lady whose name I had... Read more »
When I arrived to remove my vehicle and presented the release letter for my car expecting a payment the lady assured me there was no payment due.
When I returned to collect the vehicle I was shocked to learn that in fact I owed over R6000 to them and that the lady who had helped me had miss read the date on my release letter, mistaking JANUARY FOR FEBRUARY.
I politely requested to speak to the manager. The lady walked off to the back of the raised office and spoke to a lady who first of all didn't even bother to get it of her chair and come talk to me personally. She raised her voice refusing to even acknowledge my existence.
I left and then phoned the office asking to speak to this same lady whose name I had... Read more »
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I've never dealt with incompetent people like staff at first help they are ripping people off i was involved in an accident the car rolled and over turned some indian guy came and he offered the services and the agreement was for him to tow the car to my house he took the car to his place and later took to first help offices when i got there to check my car all my valuables are missing and am telling them what happened and they are not helpful they just told me straight in the eyes that they don't care i signed so i need to pay R12k to get my car back the policy advise that i open theft case because firstly the invoice was blank the guy didn't even do check he just drove off with my car and left me stranded in the dark @first help am coming for you funny enough was complaining when they were leaving the premises clearly they are used to ripping people off how do you make people sign in that state my lawyers will show you.. even the manager is so damn rude.Rip off and a bunch of incompetent staff
I've never dealt with incompetent people like staff at first help they are ripping people off i was involved in an accident the car rolled and over turned some indian guy came and he offered the services and the agreement was for him to tow the car to my house he took the car to his place and later took to first help offices when i got there to check my car all my valuables are missing and am telling them what happened and they are not helpful they just told me straight in the eyes that they don't care i signed so i need to pay R12k to get my car back the policy advise that i open theft case because firstly the invoice was blank the guy didn't even do check he just drove off with my car and left me stranded in the dark @first help am coming for... Read more »